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Customer support

If you have any questions or encounter any problems, please consult this section which will provide solutions to help you to play.
 
Unlock a purchased game.
If you purchased a game which would not unlock, or if you would like to re-lock the game due to a problem.
Game with no trial period.
If you have not received the trial period for the game you downloaded.
Misc. general answers.
  • What is a game download?

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  • Epilepsy Warning

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  • How do I contact technical support?

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  • How do I give a game as a gift?

  • What is the BoontyBox?

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  • Why do you need my email?

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  • What about cookies?

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  • Can I also play on a Macintosh?

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  • Are all the games in my language?

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  • Can I try a game before buying it?

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  • Will I receive my game on a CD by post?

  • Who is Boonty?

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  • How do I download a game?

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  • How long does it take to download a game?

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  • Is downloading legal?

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  • Is my PC compatible?

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  • Where are the games I download saved?

  • Do I need to be connected to the Internet to play the downloaded games?

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  • What is the Download Manager?

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  • How do I purchase?

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  • What payment methods are accepted?

  • How do I know that the payment is secure?

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  • Can I copy the games I have purchased?

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  • What happens if I lose the game I have purchased?

  • My game doesn’t work on my computer, can I get a refund?

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  • What is the transaction code?

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    Download and play the best video games for free! From casual games (Block-Breakers, Mahjong, Hidden Objects, Match 3, Dash Games, Girl Games, etc.) to hardcore games (FPS, RTS, Adventure, Simulation, etc.) along with online games, everyone can find what they're looking for on Boonty.com. Please don't contact us for a game solution, hint, crack, serial or no-CD.